IT Administrator Guide
Technical information for school and district IT teams
Everything you need to deploy and manage Cyber Jack Academy
Supported Browsers
- Google Chrome 90+
- Mozilla Firefox 88+
- Microsoft Edge 90+
- Safari 14+
- Chromebook (Chrome OS)
Device Requirements
- Desktop, laptop, tablet, or smartphone
- Minimum 1024x768 screen resolution
- JavaScript enabled
- Cookies enabled for authentication
- Audio capability (for narration)
Bandwidth Requirements
Audio narration and interactive content require stable internet connectivity. Video content (if used) may require additional bandwidth.
No Software Installation Required
Cyber Jack Academy is a 100% web-based application. There is no software to install, no browser extensions required, and no local data storage. Students access the platform through any supported web browser.
Domains to Whitelist
Please ensure the following domains are accessible from your network:
Ports Required
- 443 (HTTPS) - All traffic
- 80 (HTTP) - Redirects to HTTPS
No special ports or protocols are required beyond standard web traffic.
Firewall Considerations
- Allow outbound HTTPS (443)
- No inbound rules required
- WebSocket not required
Content Filtering Notes
If your district uses content filtering (e.g., Securly, GoGuardian, Lightspeed), please add cyberjackacademy.com to your allowed list. Our platform is educational and contains no ads, social media, or inappropriate content.
Understanding how data moves through our system helps IT teams assess security and compliance.
Data Flow Path
Data at Rest
- Location: MongoDB Atlas (US East)
- Encryption: AES-256
- Backups: Automated daily, 7-day retention
- Certification: SOC 2 Type II (Atlas)
Data in Transit
- Protocol: HTTPS only (TLS 1.3)
- Certificates: Auto-renewed via Let's Encrypt
- HSTS: Enabled
- API Auth: JWT Bearer tokens
Third-Party Data Sharing
Student data is never shared with third parties for advertising or marketing. Limited data is shared only with essential service providers:
| Provider | Purpose | Data Shared |
|---|---|---|
| MongoDB Atlas | Database hosting | All application data (encrypted) |
| Stripe | Payment processing | Billing info (adults only) |
| Resend | Email delivery | Email addresses, names |
| SSO authentication | Email (if Google SSO used) |
Currently Available
- Email/Password
Standard registration with email verification
- Google SSO
Sign in with Google accounts (including Google Workspace for Education)
- Two-Factor Authentication (2FA)
Optional TOTP-based 2FA for enhanced security
Coming Soon
- SAML 2.0 SSO
Integration with district identity providers
- Clever Integration
Rostering and SSO via Clever
- ClassLink Integration
OneRoster and LaunchPad support
Google Workspace for Education
Teachers and students can sign in using their school Google accounts. No additional configuration is required on your end — users simply click "Sign in with Google" and authorize access.
Permissions requested: Email address and basic profile information only. We do not request access to Google Drive, Gmail, or other services.
School administrators have access to a dedicated dashboard with the following capabilities:
User Management
- View all students in school/district
- Assign students to classes
- Manage teacher accounts
- Reset passwords
Reporting & Analytics
- Student progress reports
- Class completion rates
- Usage analytics
- Certificate tracking
Data Export Options
Administrators can export data in the following formats:
Email Support
For technical questions, implementation assistance, or security inquiries:
support@cyberjackacademy.comResponse time: Within 24 hours (business days)
Implementation Assistance
We offer complimentary implementation support for schools and districts. Our team can help with:
- Initial setup and configuration
- Teacher training sessions
- Security questionnaire completion
- Integration planning